Customer Billing & Order System
Currently Unavailable

Our Customer Billing Area, Order System, Knowledgebase and Ticket System are all temporarily unavailable. This is to allow our technical team do some maintenance work on these systems for a better user experience. As a result, temporarily, you may not be able to do the following online:

  • Place New Orders
  • Login to your billing area
  • Manage Domains
  • View or Pay Invoices
  • Auto-login to services
  • Access knowledgebase articles

To place new orders, make payment or request for support, kindly get in touch with us using any of Our Customer Support Options below.

Self-serve

It can be frustrating having to wait for someone to pick-up your call, join your chat session or reply to your support ticket just to resolve a small issue. To relieve you from this burden of waiting, we have provided some support articles in our FAQs section, Knowledgebase, Blog and Video Tutorials to enable you self-serve. We are adding support articles every day just to make sure you never get stranded on the way!

FAQs

Read through answers to questions frequently asked by our clients like you. They could contain the answer you are looking for.
Visit Our FAQs Page

Knowledgebase

This is the center of support articles. Search from hundreds of how-to guides. And, we are adding articles every day to make our knowledgebase even bigger!
Visit The Knowledgebase

Blog Articles

Read through our tips, how-to guides, special promotional offers and news all from our blog. You can even subscribe to keep you updated.
Read Blog Articles

Video Tutorials

See how things are done by watching our video tutorials. Watching the video whilst listening to audio instructions makes it easy to remember the steps.
Watch Video Tutorials

Talk To Us

If our support articles cannot answer your question, our Customer Support Team will answer it. Contact us in any style of your choice at any time you want. We shall be glad to have your issue resolved.

Live Chat

One of the quickest ways to receive assistance from our Customer Support Team is initiating a live chat session. By chatting live with our Customer Care Staff, you can be sure that your issue is being escalated with the urgency it deserves.

Call Us

Another quick way to receive assistance is calling our Customer Support Team directly. Speaking to a Customer Care Representative over a live phone call will guarantee immediate escalation of your issue in real time.

Support Ticket

We closely monitor our ticketing system. This means, we shall be able to reply to your support request as soon as possible. Support tickets will typically receive a reply within a few minutes to a few hours.

Social Media

Talk to us through social media. Send us a direct message though our Facebook page and we shall get back to you as soon as possible. Facebook messages receive replies within a few minutes to a few hours.