How Can I Direct Incoming Mail To Another Email Account?

Mail forwarders allow you to forward mail from one email address to another. To set up mail forwarders; Login to your hosting control panel. In the Mail section, select Forwarders Click Add Forwarder. After Address to Forward, type the address whose email you wish to forward. Be sure to select the correct domain from the […]

Read More »

Why Does A Particular Webmail Application Load Automatically?

This is because you clicked the Enable AutoLoad link on the Secure Webmail Login screen. To disable auto-loading: Login to your email account. Click the Stop button before the timer counts down to 0 in the pop-up window. Click the red Disable AutoLoad link to prevent the webmail client from automatically loading whenever you access […]

Read More »

How can I filter spam?

Our hosting control panel comes equipped with 2 applications that will help you prevent spam: BoxTrapper — BoxTrapper works through “challenge-response” verification. When an email is sent to an account that has enabled BoxTrapper, a verification email is automatically sent in response. At this point, the sender will need to respond to the verification email […]

Read More »

Why Can’t I Log Out Of Webmail?

You should be able to log out. You would only be unable to log out if we had chosen to use HTTP authentication rather than cookie-based authentication, in which case you would need to quit your browser session completely to completely log out of your webmail account. When quitting your browser session in such a […]

Read More »