My free hosting account is suspended. What do I do?

If your free hosting account is suspended, your next course of action will depend on the reason for suspension. We normally state the reason for suspension in the notification email we send after suspension. As a result, you need to check for the reason first.

If your free account was suspended because you took more than 1 week without accessing your billing area, simply login here. Once you have successfully logged in, our system will automatically unsuspend your account within 10 minutes. If we don’t unsuspend your account within 10 minutes after successful login, open a support ticket here and ask for a manual reactivation.

If the suspension reason is different, you have to contact us to manually reactivate your hosting account. This is because our system will not be able to auto-suspend your account.